Frequently Asked Questions

Everything you need to know on how to attend a webinar, cancel a webinar registration, get credit and much more...

Browse to answer your questions about the new test savings CharityHowTo membership!

An online educational webinar and an online workshop are both forms of online learning events, but they have some key differences in terms of format:

Forgot or lost your password? Take a look at these FAQs on how to reset your password.

Can't find your slides and bonus materials? Take a look at these articles for info on how to access them.

Looking for instructions on how to redeem your CFRE-CharityHowTo points?

Need a receipt? Here is how to get it!

Whenever you register for a live event and or view an on-demand course you earn a certificate of completion when you view a minimum of 80%

A certificate of competency is a certificate you earn after completing a series of courses both free, premium, on-demand or live.

This program is dedicated to making professional development more accessible and affordable for smaller organizations.

Find quick answers to the most common questions our customers ask about our services, courses, and support.