Frequently Asked Questions
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New Membership FAQ's
New Membership FAQ's
Webinars
Webinars & Workshops
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Slides and Materials
CFRE
Receipt
Certification of Completion
Certificate of Competency
Small Nonprofit Discount Program
Frequently Asked Questions from our Customers
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Frequently Asked Questions
New Membership FAQ's
New Membership FAQ's
Webinars
Webinars & Workshops
Password
Slides and Materials
CFRE
Receipt
Certification of Completion
Certificate of Competency
Small Nonprofit Discount Program
Frequently Asked Questions from our Customers
New Membership FAQ's
I'm keeping The old ones I may need to switch them around publisher unpublished or keep A combination of them
Can I cancel my membership at any time?
What happens if I'm a Gold Member and miss a live webinar?
I purchased a membership but I still see the standard price associated with webinars & workshops
What happens if I cancel my membership before it ends?
How do I update my billing information for my membership?
Do all live webinars become recorded webinars?
How do I prevent my membership from automatically renewing?
What is the difference between a Gold Membership and a Silver Membership?
What is the difference between a CharityHowTo webinar and a CharityHowTo workshop
Can I change the coworkers included with my membership at any time?
How do I add coworkers to my membership?
Are discounted courses refundable?
Where can I see all upcoming live webinars and workshops?
Do coworker accounts expire when my membership ends?
How do I know which discount level (20–40%) my membership includes?
Do coworkers get the same discounts and benefits that I do?
How do I find on-demand classes?
Can I upgrade from Silver to Gold?
Will I lose access if my payment fails or my renewal doesn’t go through?
I’m on the old CharityHowTo membership. What happens if I want to move to the new model?