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Frequently Asked Questions
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New Membership FAQ's
  • New Membership FAQ's
  • Webinars
  • Webinars & Workshops
  • Password
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  • CFRE
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  • Frequently Asked Questions from our Customers
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      1. Frequently Asked Questions
      2. New Membership FAQ's
      • New Membership FAQ's
      • Webinars
      • Webinars & Workshops
      • Password
      • Slides and Materials
      • CFRE
      • Receipt
      • Certification of Completion
      • Certificate of Competency
      • Small Nonprofit Discount Program
      • Frequently Asked Questions from our Customers

      New Membership FAQ's

      I'm keeping The old ones I may need to switch them around publisher unpublished or keep A combination of them
      • Can I cancel my membership at any time?
      • What happens if I'm a Gold Member and miss a live webinar?
      • I purchased a membership but I still see the standard price associated with webinars & workshops
      • What happens if I cancel my membership before it ends?
      • How do I update my billing information for my membership?
      • Do all live webinars become recorded webinars?
      • How do I prevent my membership from automatically renewing?
      • What is the difference between a Gold Membership and a Silver Membership?
      • What is the difference between a CharityHowTo webinar and a CharityHowTo workshop
      • Can I change the coworkers included with my membership at any time?
      • How do I add coworkers to my membership?
      • Are discounted courses refundable?
      • Where can I see all upcoming live webinars and workshops?
      • Do coworker accounts expire when my membership ends?
      • How do I know which discount level (20–40%) my membership includes?
      • Do coworkers get the same discounts and benefits that I do?
      • How do I find on-demand classes?
      • Can I upgrade from Silver to Gold?
      • Will I lose access if my payment fails or my renewal doesn’t go through?
      • I’m on the old CharityHowTo membership. What happens if I want to move to the new model?
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      Charityhowto.com Help Center
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      • Submit a Ticket