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Frequently Asked Questions from our Customers
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Slides and Materials
Can't find your slides and bonus materials? Take a look at these articles for info on how to access them.
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Membership Questions
Whether you are a CharityHowTo pro or just getting started we’ve got you covered with these helpful answers about a CharityHowTo membership.
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Password
Forgot or lost your password? Take a look at these FAQs on how to reset your password.
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CFRE
Looking for instructions on how to redeem your CFRE-CharityHowTo points?
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Receipt
Need a receipt? Here is how to get it!
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Webinars
Everything you need to know on how to attend a webinar, cancel a webinar registration, get credit and much more...
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Webinars & Workshops
An online educational webinar and an online workshop are both forms of online learning events, but they have some key differences in terms of format:
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Certification of Completion
Whenever you register for a live event and or view an on-demand course you earn a certificate of completion when you view a minimum of 80%
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Certificate of Competency
A certificate of competency is a certificate you earn after completing a series of courses both free, premium, on-demand or live.
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Small Nonprofit Discount Program
This program is dedicated to making professional development more accessible and affordable for smaller organizations.
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Frequently Asked Questions from our Customers
Find quick answers to the most common questions our customers ask about our services, courses, and support.
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