---
title: Why don't I see my certificate of competency? I thought I had completed it already?
description: The system will generate your certificate of competency at 12 AM Eastern time. Come back the next day to see it in your CharityHowTo profile! If for some reason you are unable to find your certificate
---

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1. [Frequently Asked Questions](https://support.charityhowto.com/knowledge?hsLang=en)
2. [Certificate of Competency](https://support.charityhowto.com/knowledge/certificate-of-competency?hsLang=en)

# Why don't I see my certificate of competency? I thought I had completed it already?

The system will generate your certificate of competency at 12 AM Eastern time. Come back the next day to see it in your CharityHowTo [profile!](https://www.charityhowto.com/user/settings) If for some reason you are unable to find your certificate you believe should be in your account please don’t hesitate to contact [support@charityhowto.com.](mailto:support@charityhowto.com)

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