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Frequently Asked Questions
Membership Questions
Slides and Materials
Membership Questions
Password
CFRE
Receipt
Webinars
Webinars & Workshops
Certification of Completion
Certificate of Competency
Small Nonprofit Discount Program
Frequently Asked Questions from our Customers
Membership Questions
Whether you are a CharityHowTo pro or just getting started we’ve got you covered with these helpful answers about a CharityHowTo membership.
What is the difference between a Gold Membership and a Silver Membership?
If I add additional coworkers, will I be able to continue having the three free coworkers as long as my account is active?
With my membership + additional coworkers free of charge, can I change the coworkers any time?
What distinguishes between a CharityHowTo webinar and a workshop?
Do all live webinars become recorded webinars?
What happens if I'm a gold member and miss a live webinar?
Can I cancel my membership at any time?
Are there any additional fees associated with a Silver or Gold Membership?
What happens if I cancel my annual membership before it ends?
Is annual membership automatically renewed?
I purchased a membership but I still see a price associated with webinars.
Do I need to be a member to be able to purchase live webinars or recorded webinars?
How do I update my billing information for my membership?