Membership Questions

Are you a CharityHowTo Gold or Silver Member and forgot how to manage your account settings? Look through the following lists to refresh your memory!

• How do I update my billing information for my membership?
• With my membership + additional coworkers free of charge, can I change the coworkers any time?
• What happens if I'm a Gold Member and miss a Live Webinar?
• Is annual membership automatically renewed?
• If I add additional coworkers, will I be able to continue having the three free coworkers as long as my account is active?
• I purchased a membership but I still see a price associated with webinars.
• Can I cancel my membership at any time?
• Do I need to be a member to be able to purchase live webinars or recorded webinars?
• What happens if I cancel my annual membership before it ends?
• Do all live webinars become recorded webinars?
• Are there any additional fees associated with a Silver or Gold Membership?
• What is the difference between a Gold Membership and a Silver Membership?